CONTACT & HELP
At RUDIS, we have the same standard of excellence that the world’s best wrestlers have of themselves. Whether you’re competing on the mat or in the coach’s corner, we want you to be satisfied with your purchase.
Monday: 8:00AM-5:00PM EST.
Tuesday: 8:00AM-5:00PM EST.
Wednesday: 8:00AM-5:00PM EST.
Thursday: 8:00AM-5:00PM EST.
Friday: 8:00AM-5:00PM EST.
Online orders will be processed within 24 hours from the time the order is placed. Processing time excludes weekends and holidays.
All standard shipping orders within the continental U.S. will be shipped within 2-5 business days. Outside the continental United States, orders will be shipped at a fixed cost of $25. RUDIS can not be held responsible for carrier delays. Free Shipping is only available to packages being shipped within the continental U.S.
Ground Shipping: $7.99
2-7 business days
Priority Shipping: $20.00 Flat Rate
2-3 business days
Ground Shipping FREE on orders over $100
ALL RETURNS AND EXCHANGES SHOULD BE SHIPPED VIA INSURED MAIL WITH DELIVERY CONFIRMATION TO:
16960 SQUARE DRIVE
MARYSVILLE, OH 43040
The RUDIS customer service department will be happy to help you return or exchange incorrect, unwanted, or defective item(s) upon the return of your purchases, in their original condition.
In stock item(s) will be shipped back to you within 1 business days of receiving the exchange.
All exchanges MUST be in the original delivery condition, with the original box, with packing slips and tags included. WITH RETURN FORM.
Once we have received the exchange item(s), RUDIS will take care of the cost of shipping the new item(s) using standard free ground shipping.
Your original payment method will either be charged or refunded if the exchange merchandise value is greater or less than original merchandise value.
No re-stocking fees will be applied.
Due to extremely high demand we cannot guarantee desired sizes and colors for exchanges.
If you have questions about a custom team order, online order, return/exchange, or any other question please fill out the from below accordingly. If your question requires immediate assistance please call (937)738-6900 during business hours and customer service will assist you.